How to Resolve Sage 50 "Already Logged In" Error: A Practical Fix Guide That Actually Works
If you are using Sage 50 often, the chances are that you've experienced this message at some point:
"Another user is already logged in" or
"Sage 50 is already logged in on this computer"
And the worst part? You already know that no one else is on the same computer.
This isn't a sign that Sage isn't working properly. It's just a sign Sage believes that the session of the user is still active. This is often due to the wrong termination, network break or a background process that did not close properly.
The good news is that generally this issue could be fixed without reinstalling Sage or contacting supportfor support - when you know what's this issue.
Let's break it down correctly.
What Does the "Already Logged In" Error Really Mean?
Sage 50 uses session and lock files to keep track of who's accessing the company's data. If everything shuts down properly all of these files are deleted immediately.
The error appears when:
Sage closes unexpectedly
The system fails to stop or restarts.
Network connectivity declines
A user logs out incorrectly
Sage processes continue to be active in the background
In short, Sage believes a user session is always open, even if it's not.
Common Situations Where This Error Appears
This error will usually be observed in one of these situations:
The Sage after a power cut. Sage following a power loss
Users can be switched on and off an shared system
Accessing sage 50 support phone number; blogfreely.net, 50 in a multi-user configuration
Opening the same company's data twice
Logging in after a forced Windows update
Remote desktop sessions ending abruptly
Knowing the time it appears helps decide the best way to resolve it.
Step 1: Make Sure Sage Is Fully Closed Everywhere
Before trying any technical fixes try the obvious. However, do it right.
Check on the Same Computer
Restarting your computer will clear background processes more often than you'd like.
Check Other Computers (Multi-User Setup)
The Sage system is installed on multiple systems. Sage may be used on several systems:
You can ask other users to log out
Check to see if anyone has Sage either slowed down or is in idle
Restart the server, if required.
There are many "already logged in" errors come from forgotten open sessions on another machine.
Step 2: Close Sage Processes from Task Manager
Sometimes Sage looks as if she's closed, yet isn't.
How to Do It
Press Ctrl + Shift + Esc
Open Task Manager
Be on the lookout for:
Peachw.exe
PeachwServer.exe
PeachTree.exe
Choose each and click End Task.
Once done, reopen Sage 50.
This fix is enough to solve the issue for an enormous variety of users.
Step 3: Check and Remove Temporary Lock Files
This is the most effective remedy when the error fails to go away.