How to Resolve Sage 50 "Already Logged In" Error: A Practical Fix Guide That Actually Works
If you are using Sage 50 on a regular basis, chances are that you've experienced this message at least once:
"Another user is already logged in" or
"Sage 50 is already logged in on this computer"
And the part that is most annoying? You realize that there's nobody else at the same time.
This isn't a sign that Sage has broken. It's simply a sign that Sage thinks that a user's session still active. This is often due to an inadvertent shutdown, network interruption, or a background process that did not finish properly.
The good news is that, In the majority of cases, this error is fixable without reinstalling Sage or calling support--- provided you know what's the cause.
Let's dissect it properly.
What Does the "Already Logged In" Error Really Mean?
Sage 50 uses session and lock files to monitor who is using the company's data. When everything is shut down in a clean manner those files are removed completely.
The error is apparent when:
Sage closes unexpectedly
The system crash or reboots
The network connectivity is reduced
A user logs out with a mistake
Sage processes are still in the background
In short, Sage believes a user session is always open, even if it's not.
Common Situations Where This Error Appears
This error is usually seen in one of these scenarios:
Sage's first Sage following a power loss
Users can be switched on and off the system
Accessing Sage 50 from a multi-user configuration
The same company file is opened twice
Logging into the system after a forced Windows update
Remote desktop sessions ending abruptly
Knowing the time it's apparent can help decide how you can fix it.
Step 1: Make Sure Sage Is Fully Closed Everywhere
Before trying any technical fixes make sure you do the obvious, but do it properly.
Check on the Same Computer
A restart will end hidden background processes more often that you'd think.
Check Other Computers (Multi-User Setup)
For instance, if Sage has been installed to several systems:
Other users should ask to log out
Inspect if someone has Sage minimized or running idle
Restart the server as needed
Most "already logged in" errors result from open sessions not being used on another machine.
Step 2: Terminate the Sage Processes of Task Manager
Sometimes Sage Support Telephone Number appears to be closed, but she isn't.
How to Do It
Press Ctrl + Shift + Esc
Open Task Manager
You can look for:
Peachw.exe
PeachwServer.exe
PeachTree.exe
Select each one, then click End Task.
Once done, reopen Sage 50.
This will solve the issue for a significant variety of users.
Step 3: Check and Remove Temporary Lock Files
This is the quickest remedy when the error fails to disappear.
Sage creates lock files in the company's data folder.